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"If you do not know where you are going, every road will get you no where”
Henry Kissinger

Organisational Transformation

In a consumer-driven economy, organisations recognise the benefits of leveraging culture for positive, constructive customer experience. Constructive cultures deliver sustainable results. We partner organisations to become more constructive. Our experience shows that change driven and led from the top can ensure success. Partnering the leadership team from the start of this change journey is what we advocate. We minimize conflicts and reduce damage to the change plan. Our accreditations in diagnostic tools for Organisational Transformation include:

Organisational Culture Inventory (OCI)
Organisational Effectiveness Inventory (OEI)
Customer Service Styles Survey (CSSS)

+61 438 883 838 ....e: esme@cdm-australia.com.au
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